Returns & Exchanges

At Word and Grace, we want you to be completely satisfied with your purchase. If you are not happy with your order, you may return eligible items within 30 days of delivery for a full refund or exchange.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare Your Package

  Carefully pack the items in their original packaging, ensuring all tags are attached and the products are in their original, unused condition.

• 3.
  Label and Ship

  Print the prepaid shipping label provided through our portal and drop off your package at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our team inspects your return, we will process your refund to the original payment method or ship your exchange item within 5-7 business days.